Shipping and Returns

Shipping Policy
 
 
Last updated 9/19/20
 
Thank you for visiting and shopping at Vytal Manufacturing, LLC. Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days and shipped via United States Postal Service (USPS). Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
 
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
 
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours
 
Customs, Duties and Taxes
Vytal Manufacturing, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc)
 
Damages
Vytal Manufacturing, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
 
International Shipping Policy
We currently do not ship outside the U.S.
 
 
 
 
RETURN POLICY
 
Last updated 9/19/20
 
 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, place the item securely in its original packaging and mail your return to the following address:
 
Vytal Manufacturing
Attn: Returns
 
932 Rosedown Lane  
Lafayette, Louisiana 70503 
 
 
 
REFUNDS
 
 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return.
 
 
EXCEPTIONS    
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
        
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at: 
info@vytalmfg.com
3372802457